Beard & Blade

Refund Policy

Refund Policy

Last updated: July 30, 2026

At Beard Bar, your satisfaction is our top priority. If you are not completely happy with your purchase, we're here to help. Please read our refund policy carefully before initiating a return.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be returned within 30 days of the delivery date.
  • The item must be unused, unopened, and in its original packaging.
  • Proof of purchase (order confirmation or receipt) must be provided.

The following items are not eligible for return:

  • Opened or used products
  • Items marked as final sale or non-returnable
  • Gift cards

How to Initiate a Return

To start a return, please contact us with the following information:

  • Your order number
  • The item(s) you wish to return
  • The reason for your return

Our team will respond within 1–2 business days with return instructions. Please do not send items back without prior authorization.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–7 business days.

Please note that original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item sent).

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 7 days of delivery with a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We currently do not offer direct exchanges. If you'd like a different product, please return the original item for a refund and place a new order.

Late or Missing Refunds

If you haven't received your refund after 7 business days, please check with your bank or credit card provider, as processing times may vary. If you still have not received it, please contact us and we'll investigate promptly.